Sleep Anxiety Reset

Privacy

Privacy Policy

This policy explains what personal data we use, why we use it, and the choices and rights available to you.

Effective date: 16 June 2026

1. Who controls your personal data

Kemiworld Solutions Ltd is the data controller for Sleep Anxiety Reset. Contact us at hello@sleepanxietyreset.com. In this policy, "we", "us", and "our" mean Kemiworld Solutions Ltd.

2. Personal data we collect and why

Email address

We collect your email address when you request a free resource, buy a product, create or access an account, request a magic link, or contact support. We use it to provide account access, deliver files, fulfil orders, send transactional messages, and respond to support requests. For purchases, account access, and fulfilment, our lawful basis is performance of a contract or taking steps at your request before entering a contract.

IP address, user agent, and operational records

We may process your IP address, browser or device user agent, timestamps, authentication events, download events, and security records to prevent abuse, apply rate limits, investigate faults, and protect the service. Our lawful basis is our legitimate interest in operating a reliable and secure service.

Marketing choices

Marketing consent is optional and separate from product delivery. If you actively opt in, we may use your email address to send marketing messages. Our lawful basis is your consent. You may withdraw that consent at any time without affecting transactional emails needed to provide products or account access.

Payments and orders

Payments are processed by Stripe. We do not receive or store your full card details. We receive limited payment and order information needed to confirm payment, fulfil your order, maintain accounting records, prevent fraud, and handle support or refunds. Our lawful basis is performance of a contract and compliance with legal obligations.

3. How we use personal data

We use personal data to:

  • provide free resources, paid products, account access, and secure downloads;
  • authenticate customers through passwordless magic links;
  • process and record orders, fulfil purchases, and respond to support requests;
  • send transactional emails about access, orders, downloads, or refunds;
  • send marketing only where separate consent has been given;
  • maintain security, prevent abuse, troubleshoot faults, and improve service reliability; and
  • meet accounting, tax, regulatory, and legal obligations.

4. Processors and recipients

We use the following service providers to operate Sleep Anxiety Reset:

  • Stripe Payments Europe Ltd: Ireland-based payment processing and fraud prevention.
  • Resend: transactional email delivery, using the EU region for our usage.
  • Cloudflare: hosting, content delivery, security, databases, and file storage across EU and global edge infrastructure.

These providers process data under their own terms and data-processing commitments. We may also disclose information where required by law, to protect legal rights, or in connection with a lawful business reorganisation.

5. International transfers

Some providers may process personal data outside the European Economic Area or the United Kingdom. Where applicable, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses with processors, together with appropriate technical and organisational protections.

6. Retention

  • Customer and account records are retained while the account remains active and as needed to provide purchased access.
  • Billing and order records are retained for seven years to meet Irish accounting and Revenue obligations.
  • Lead-capture records are retained for two years, unless consent is withdrawn or deletion is required sooner.
  • Security and operational records are retained only for as long as reasonably necessary for security, troubleshooting, and legal compliance.

When data is no longer required, we delete or anonymise it unless a legal obligation requires continued retention.

7. Your GDPR rights

Depending on the circumstances, you may have the right to access, rectify, erase, restrict, or receive a portable copy of your personal data, and to object to certain processing. Where processing depends on consent, you may withdraw consent at any time. To exercise a right, email hello@sleepanxietyreset.com. We may need to verify your identity before completing a request.

You also have the right to lodge a complaint with the Irish Data Protection Commission. Information about making a complaint and the Commission's contact details are available at www.dataprotection.ie.

8. Cookies and similar technologies

We use a necessary session cookie to keep signed-in customers authenticated. Necessary cookies support core service functions and cannot be used for advertising. We do not currently use advertising or behavioural-tracking cookies. If that changes, we will update this policy and request consent where required.

9. Children

Sleep Anxiety Reset is not directed at children under 16, and we do not knowingly collect personal data from anyone under 16. Purchases and paid accounts are for people aged 18 or over.

10. Security

We use proportionate technical and organisational safeguards, including passwordless authentication, restricted download links, access controls, and specialist service providers. No internet service can guarantee absolute security.

11. Changes to this policy

We may update this policy when our service, providers, or legal obligations change. We will publish the updated version here and change the effective date. If a change materially affects how we use personal data, we will provide an additional notice where appropriate.

12. Contact

For privacy questions or data-rights requests, email hello@sleepanxietyreset.com.